Accessibility Statement

Commitment to Accessibility

At PSE Gifts, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee we provide equal access to all users.

Measures to Support Accessibility

PSE Gifts takes the following measures to ensure accessibility of our website:

  • Include accessibility as part of our mission statement.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.
  • Assign clear accessibility targets and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. PSE Gifts is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of PSE Gifts. Please let us know if you encounter accessibility barriers on PSE Gifts:

  • Phone: 209-670-7300
  • E-mail: psedina27@psegifts.com
  • Postal address: 2231 Grenoble Dr Lodi, Ca 95242
  • We try to respond to feedback within 2-5 business days.

Technical Specifications

Accessibility of PSE Gifts relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of PSE Gifts, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • Known limitations for PSE Gifts:
    • Archived documents might not be fully accessible: Because We cannot ensure the accessibility of all archived files. We are continuously working to update old documents to accessible formats.
    • Comments from users: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2 business days. Please use the contact details above if you encounter an issue.

Assessment Approach

PSE Gifts assessed the accessibility of PSE Gifts by the following approaches:

  • Self-evaluation
  • External evaluation

Formal Complaints

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days should you be dissatisfied with our response to you.