Shipping Policy

Order Processing Time:

  • Once your order is successfully placed, it will undergo processing within 5+7 business days. During peak seasons or promotional events, processing times may be slightly extended. You will receive an email confirmation once your order has been processed and is ready for shipment. Every Item is made to order and made with extra love which takes time.
  • If you require expedited shipping for your order, please contact us directly by text at 209-670-7300 or by email at psedina27@psegifts.com. Be advised that expedited shipping may incur additional charges, including a rush order fee. We invite you to reach out to discuss your shipping options and any associated costs.

Shipping Methods and Delivery Time:

  • We offer a variety of shipping options to cater to your needs. These options may include standard, expedited, and overnight shipping.
  • Delivery times vary depending on the shipping method and your location. Estimated delivery times are provided during the checkout process, but please note that they are estimates and not guaranteed arrival dates.

Shipping Costs:

  • Shipping costs are calculated based on factors such as the shipping method selected, the destination address, and the total weight of your order. You will see the shipping cost during the checkout process before confirming your order.

Order Tracking:

  • Once your order is shipped, a shipping confirmation email will be sent to you. This email will contain a tracking number and a link to the carrier's website, allowing you to monitor the progress of your package in real-time.

International Shipping:

  • We offer international shipping to many destinations around the world. Please note that international orders may be subject to customs duties, taxes, and import fees. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs.

Order Modifications and Cancellations:

  • If you need to modify or cancel your order, please contact our customer support team as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once an order has been processed and shipped.

Address Accuracy:

  • It is essential to provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or issues caused by incorrect or incomplete addresses. Please double-check your shipping details before finalizing your order.

Undeliverable Items:

  • If a package is deemed undeliverable due to incorrect address, refusal to accept the package, or other reasons, it will be returned to our warehouse. In such cases, we will contact you to arrange for reshipment. Additional shipping charges may apply.